All rates published on our website are exclusive for online reservations.
All Rates Published on this site are in Foreign Currency in US Dollars.
For better security, we offer 1 insurance package with an additional charge:
THE RATES DESCRIBED ABOVE WILL ONLY BE VALID WHEN RESERVING THROUGH THIS PAGE.
*IF YOU REQUIRE AN ADDITIONAL DRIVER, PLEASE GO TO INSURANCE AND ADD-ONS TO ADD THEM.
IMPORTANT: A CREDIT CARD WITH AVAILABILITY AS A GUARANTEE (we accept Visa, MasterCard, and American Express) AND A VALID DRIVER’S LICENSE ARE INDISPENSABLE.
Additional Information: A guarantee will be applied at the beginning of every contract. This Guarantee will depend on the vehicle you choose; an amount will be blocked on your credit card at the start of the contract and will be unblocked at the end of it, provided that the vehicle does not present damages and/or any other additional charges.
Important Cozumel Location: Our rental cars cannot leave the Island and cannot be returned to it if they were not rented at said location.
Cancellations received up to 72 hours before the date of the corresponding service will receive a 95% refund of the prepayment made to Fiesta Car Rental or Promotora Isleña SA de CV.
In case of a no-show two hours after the time requested in your reservation, the delivery of the vehicle will be subject to availability (in high seasons, and applying exceptions).
Cancellations made less than 72 hours before the date of the corresponding service will not apply for any type of refund of the prepayment made to Fiesta Car Rental or Promotora Isleña SA de CV.
Gasoline is not included in the rental and you must return it with the same amount you received; otherwise, an additional charge for missing gasoline will apply.
The terms, conditions, indications, and specifications established in the contracts express your acceptance of all the terms and conditions agreed upon therein.
FIRST.- The purpose of the contract is for THE LESSOR to grant the personal and temporary use of the vehicle to THE LESSEE, through the payment of the rental price established in the contract.
SECOND.- THE LESSOR delivers in lease to THE LESSEE, whose name appears in the contract, the vehicle object of the contract, which is in normal mechanical and bodywork conditions recorded in the respective inventory, with the mileage counter sealed and under normal conditions of use, with its complete accessories, agreeing by the parties that the leased vehicle will be destined solely and exclusively for the transport of the LESSEE and their companions, and may only be driven by the LESSEE or by the driver or drivers that they indicate and authorized by THE LESSOR, and who are mentioned in the contract, obligating the former to prevent any other person from making use of the leased vehicle. Likewise, THE LESSEE receives the reference vehicle to their complete satisfaction, except for hidden defects, and agrees to pay THE LESSOR at the termination of the contract, and at market prices, for any missing accessories and parts of the vehicle received at the moment of its delivery.
THIRD.- The mandatory term of the Lease Contract is indicated in the Contract and will never be considered extended by either party unless the will of both parties is consistently stated in a new lease contract.
FOURTH.- The characteristics, conditions, spare parts, and general documents of the vehicle delivered by THE LESSOR to THE LESSEE in this act are described in the detailed inventory in the contract, which forms an integral part of this document.
FIFTH.- THE LESSEE will pay as the price for the vehicle rental the amount stipulated in the contract, in cash, bank card, or any other form of payment accepted by THE LESSOR, at the place where the contract was celebrated. The total price of the lease will be calculated taking into account the cost per daily rent or by mileage, according to what was agreed by the parties in the contract, and it will run from the moment the contract is signed, by virtue of THE LESSEE being, from this moment on, in full possession of the vehicle and until the date it is received in return, to their complete satisfaction, by THE LESSOR.
SIXTH.- THE LESSEE agrees to deliver the leased vehicle in return with only the wear and tear of normal and moderate use, precisely on the agreed date and time at the address of THE LESSOR where said return was agreed upon, with these data appearing in the contract. In such a way that the vehicle does not suffer greater deterioration from its use under normal conditions. If the vehicle is not returned to the place indicated in the Contract, THE LESSEE must obtain, prior to that return, the authorization of THE LESSOR where the vehicle was delivered, plus the justified verifiable expenses incurred in said transfer, applying, in any case, the rate pre-established in the contract.
SEVENTH.- In the event that THE LESSOR has to exercise any right judicially to obtain the payment of the benefits owed by THE LESSEE, or to obtain the return of the vehicle when legally appropriate, THE LESSOR may choose to follow the procedure indicated in Articles 443 fraction IV, 449, 451, and 452 of the Code of Civil Procedures for the Federal District, and concordant ones in the different States, in order to obtain within the executive route, the payment of the benefits referred to above, and/or the return of the vehicle or through the corresponding procedure against THE LESSEE, in the criminal route, in case of undue retention or disposal of the leased vehicle.
EIGHTH.- THE LESSEE will deliver a deposit for the sum indicated in the contract at the offices of THE LESSOR, as a guarantee of the faithful and punctual fulfillment of each and every one of their obligations. THE LESSOR will issue a receipt for the concept of said deposit, which will contain at least the name or company name of the same, date, amount of the deposit, name, and signature of the person receiving it and which will serve as proof so that once the respective lease is finished, it is returned or said deposit is applied as payment of the balance, if any. THE LESSEE expressly authorizes THE LESSOR to dispose totally or partially of the aforementioned deposit to collect, prior to verification, the stipulated benefits, the replacement of missing items, and the repair of flaws, under the understanding that if the deposit is insufficient to cover the amounts owed to THE LESSOR, the latter may claim the payment judicially.
NINTH.- The leased vehicle may not leave the limits of the Territory of the Mexican Republic without the prior written consent, where appropriate, that must be granted by THE LESSOR. In case of non-compliance with the provisions of this clause, THE LESSOR is authorized to obtain possession of the vehicle immediately, in the conditions and state in which it is located, this non-compliance being cause for rescission of the Contract, whereby THE LESSEE will be responsible for the expenses generated by the recovery of the vehicle.
TENTH.- The following are obligations of THE LESSEE and, where appropriate, of the drivers authorized by THE LESSOR:
ELEVENTH.- THE LESSEE will respond in accordance with legal provisions for: (i) damage to third parties (ii) damage to people or things traveling inside the vehicle (iii) damage suffered by the vehicle during the time it is in physical or legal possession of THE LESSEE (iv) illegal acts and events carried out and/or within the vehicle.
TWELFTH.- If during the validity of the contract, the vehicle object of the same suffers a vehicular accident, damage caused by a fortuitous event, or total theft, THE LESSEE must give notice on the same day they have knowledge of the fact, both to THE LESSOR and to the competent authorities that must know about them; the delay in the notice is considered a breach of contract and generates the responsibility for the LESSEE to compensate for the damages that THE LESSOR has suffered because of said delay.
THIRTEENTH.- The responsibility of THE LESSEE for causes attributable to them, independently of what is stipulated in the previous Clause, in case of total theft, is fixed at the amount marked with respect to the leased vehicle, sales value, in the publication called “GUIA EBC” (whose data are taken as a base by Insurance Companies) at the date of the loss, which will be the equivalent to the value of the vehicle, and in case of rollovers and collisions, the amount resulting from the appraisal verified by an authorized agency of the respective brand.
FOURTEENTH.- In the event that there is attributability of THE LESSEE for damages to people or things, damages to the leased vehicle itself, and/or damages suffered by people traveling inside it, as well as total theft of the vehicle, THE LESSEE may avoid that responsibility by covering a protection fee whose amount is indicated in the Contract.
FIFTEENTH.- THE LESSOR is not responsible for personal objects forgotten by THE LESSEE inside the vehicle, nor at their domicile, nor for the damage or demerit they might suffer when being transported inside the same vehicle.
SIXTEENTH.- In the event that THE LESSEE had contracted the vehicle rental by kilometers traveled, these will be determined by the reading of the mileage registration device (odometer) factory-installed in the vehicle, being stipulated that if, during the term of the lease, any malfunction or breakage of the protectors of said mileage registrar occurs through the fault of THE LESSEE, the parties agree that the rent will be calculated taking into account the rental rate per day established in the contract during the term in which the vehicle is in possession of THE LESSEE.
SEVENTH.- Should any mechanical or electrical malfunction occur to the vehicle or the loss of its keys, THE LESSEE must communicate this fact within the first two subsequent hours to THE LESSOR, with the responsibilities remaining in any case to the account of THE LESSEE if the malfunction was originated by any act attributable to them, such as a hit, overload, abnormal use of the vehicle, etc.
In this case, the Lessor is obliged to substitute said vehicle for the Lessee with another in good condition of use within two hours after the moment the Lessee has made its breakdown known, provided that the vehicle is located in the Town where the address of the LESSOR is located, and to discount from the rental charge the time the Lessee could not use the vehicle due to the breakdown not attributable to them, taking into consideration the daily rent or by mileage, as agreed in the contract.
In the case of lost keys, the Lessor will send a duplicate of the same to the lessee within two hours following the moment of being informed of their loss, or that the vehicle was locked with the keys inside, provided that the vehicle is also located in the same town where the address of the LESSOR is located.
EIGHTEENTH.- A conventional penalty is established for the non-fulfillment of the obligations of either party, amounting to 5% of the total price of the lease.
NINETEENTH.- For any complaint, claim, or disagreement, the Lessee may communicate with the phone numbers of the LESSOR or present themselves personally at the address of the latter, on days and times of customer service that appear in the contract.
TWENTIETH.- For the effects of the Contract, the addresses of THE LESSOR and THE LESSEE are designated as those appearing in the contract.
TWENTY-FIRST.- The Federal Consumer Attorney’s Office (PROFECO) is competent to know in the administrative route to resolve any controversy that arises regarding the interpretation or compliance of the Contract. Without prejudice to the foregoing, the parties submit to the jurisdiction of the competent courts of the City where the vehicle is leased, expressly waiving any other jurisdiction that could correspond to them by reason of their present or future domiciles or for any other reason.
The model of the adhesion contract was registered in the Public Registry of Adhesion Contracts of the Federal Consumer Attorney’s Office, under number 2869-2009, dated April 16, 2009.
Any variation of the contract to the detriment of the lessee, compared to the registered adhesion contract, will be considered as not set.
